You are here

Spa Circuit board repair testimonials

Body

Spa Circuit board repair - customer testimonials
Recommendations from satisfied Spa repair service centers and spa retail customers acquired in the 30 years of experience
trouble shooting and repairing spa circuit boards and spa controls.We repair all  major brand circuit boards, these include
cal spa, sundance spa, gecko, dimension1, Coleman spa, Jacuzzi spa and balboa.
 

Comments

Thanks again for the phone support and the quick shipping. Your replacement board has saved my 12 year old spa, that is well, heating again. You're a pleasure to deal with and hopefully I won't need you again, but if I do, I'll be back. -Matt

Thank you A-1 Spa Control. I have been without my spa for five months and couldn't get anyone to sell me a pump and motor at fair price. A-1 sold me the perfect fit for my spa and now we are happy at home. Thank you again the BEST COMPANY EVER.

Just a quick note to the team....Wow! your customer service is awesome in this day and age! Eli helped me work through issues on my spa from his phone...we got it figured out and now I am on the way to Spa Life!! Additionally he repaired my topside control which came apart in pieces when I took it apart, a true craftsman! Thanks for being awesome at what you do!!! Steve

I purchased a refurbished board from Spa Control and had some problems after installation, not with the board but just getting my spa up and running. I talked on the phone several times with Dominic and I can't tell you how helpful he was. We went through a lot of steps troubleshooting different things and he stayed with me all the way, even calling me back to see how things were progressing with some other repairs I needed to do. Just can't say enough about the great customer service. Way above and beyond! Thanks!

Customer Harvey

Thanks to your advice we were able to get our 14 year old Sundance Capri spa up and running. 

In February we purchased a home on Kaua'i and discovered that the spa on the lanai coud not be turned on.  We called Dominic and he patiently listened to our report, asked several questions and suggested that we have a local professional spa company have a look as he felt that there was a problem with the power supply.  We called "Tropical Pool and Spa", our local spa experts on Kaua'i, and the next day they came and checked out our spa, did a great job, and quickly determined as Dominic thought there was a power supply problem.  They quickly got things running and we discovered that the 14 year old main pump was on its last legs.   Again Dominic patiently helped us determine exactly what we needed for a very competive price.  Four days later our pump arrived and the next day our spa was up and running like a champ.  Sine then we have called Dominic several times for spa advice and he was always very patient and technically extremely helpful.   We are very grateful for Dominic’s support and advice as he is the best.  Mahalo, Harvey

Thanks to A1 Spa control for service above and beyond the call of duty!

They stayed on the phone with me for a long time helping me wire my GFI circuit breaker correctly and then even longer to help diagnose the reason my heater in my Cal Spa would not come on - it was the flo switch...bad connection at the switch.  Ordered a new one from them today!

I probably never would have found the issue without their patient and knowledgable help - they are the best!

Thanks again!

Leon - Seattle, WA

 

SPA repair service could not diagnose the problem with my tub.  An electrician friend helped me narrow it down to the transformer.  A1 had the part, provided technical assistance over the phone, and had speedy shipping.  Put the part in today and was in the tub a few hours later.  Thanks!!

Thanks to Eloy at A1SpaControls my nearly 20-year old Coyote Spa is running better than new. With Eloy’s help, I ordered a new ACC SmartTouch 1000 control unit which was custom built to work with my unique Spa. The unit arrived within a week, and after a few hiccups (user error) which Eloy easily troubleshooted over the phone, I've now got a smart spa that keeps track of my usage and adjusts automatically to save energy during periods of non-use. Looking forward to many more years of service.

Thanks again Eloy and company!

These guys really care about their customers. Just got off the phone with them  (one of many phone calls I made) trying to troubleshoot a problem unrelated to the circut board they fixed promptly. They went the extra mile to make sure my spa was working correctly. A-1 SPA is a top notch company that I would recommend to everyone with a spa! Thanks again Guys!! - Jim   Delaware

 

These guys are great. I needed a top side controller and they were cheaper than anyone. I received it in Connecticut in 2 days via USPS. I called with a question before ordering and the guys were helpful and curtious. I am going to order a spare temp sensor and hi limit sensor from these guys and will use them for any of my parts needs in the future.

Thanks.

 

     

    

I purchased a new circuit board and installed it. Had trouble with control and broard working together. Called A-1 SPA ,got all the help I needed. He was so knowlegeable and patient. He went through alot of steps troubleshooting and stayed on the phone for at lest 2 hours.And fixed the trouble with spa. You are the best, thank you so much.  Steve from WV

I couldn't be happier to have my spa working again.  I came across a1spa and was skeptical to do business at first since its on the west coast and not being able to see part in person and having to pay without almost any guarantees....hold and behold I spoke with Eloy and he made my day.  I saved a lot of money being able to do it myself and  gave me more satisfaction.  Package arrived intact and worked as promised.  Thank you and will do business with you in the future if needed.  Price service and a true person to deal with.  A1spa is on my list. All the way from Connecticut, a BIG thanks.

 

Thanks Eloy, this guy sent me the correct parts the first time, talked me through the repair on the phone. The Spa King, dude if your ever in Joplin Mo I'm buyin' 

Thanks so much for walking me through my repair. I sent my Cal Spa circuit board for repair, you responded it was working correctly and it was up to me if i wanted to update and repair some corrosion on the board. I had you repair it. When i put it back in i still had the original heater issue which you told me upfront that the board was not the issue. You told me to call when i got it hooked back up so i did. You spent plenty of time walking me thru how to troubleshot the problem. I would of never pinpointed the issue with out your help. I recommend your service and would rate at a 100%.

I would highly recomend them and was treated extremely fair and will write a more detail review shortly but if you need spa repair this is the place to use !!

I recently purchased  a control from A1spa control. I was very happy to see the item arrived quickly and in great condition .When I installed the controller in my spa I could not get it to work so I phoned the company at 7 o'clock at night expecting to get an answering machine.To my surprise Dominic answered.  He stayed on the phone with me for over an hour dissecting the problem, even after getting disconnected 2 or 3 times he would always call me back. He was very knowledgeable and very very helpful and within an hour he had my spa up and running.  I am very satisfied with the service and the whole experience.  I highly recommend the company to anybody that is looking for a spa controller. Thanks again to Dominic and A1 spa control for a satisfying experience. 
Dave from Florida

Wow! These guys are great. I have been chasing a problem with my spa for a long time. Eloy stayed on the phone with me to work through the problem. We discovered it was something much simpler than we thought. The techs that came out from other companies could not resolve it. I woud recommend them to anyone. Thanks Eloy.

i purchased a circuit board from Dominic because I was told by a repairman that was the problem. It wasn't so I contacted Dominic to return the board we talked and instead of just taking the board back he asked me what the problem was and figured out the issue turns out it was a temp sensor a $30 part. He went the extra mile to help me and ended up saving me so much money I didn't need another repairman to troubleshoot and didn't need a $300 circuit board. Dominic solved my problem all the way across the country and I will use a-1 from now on for my hot tub needs.

My hotub had a problem with overheating. I figured it was the circuit board but didn't want to spend a lot of money on a ten year old tub. The local service wanted $150 just to come out and said a new boardcould be another $350+. I found A-1 on the web and thought I'd give them a try. Dominic was awesome.  Fast next-day turnaround at half the price of local service, and my tub is backup and running perfectly! Thanks  A1Spa !

The first thing you need to know is I don't know Dominic from Adam.  I live in Minnesota and he is in California.   I'm not even sure how I got connected with him really (Google I'm thinking).  Anyway, I bought a circuit board from him a year and a half back (this was for a 10 year old hot tub) and my hot tub failed again (~15 months after the new circuit board was installed).   It was tripping the GFI breaker on the side of the house so it wouldn't heat etc.    I of course was thinking that the circuit board failed again.   So I called Dominic, he was super patient working with me to determine that it was actually the breaker on the house that was bad and not the circuit board.   Thank you Dominic!!  We really appreciate you helping us get the hot tub going again.  You are a total rock star!!!  I would recommend your services for sure.   Thanks again!!   Jason from MN

Although I did not need to get assistance on this it was comforting to know that it was available. I ordered a replacement board and installed it and spa works great now ater sitting for over 2 years from four dashes of death. These guys are highly recmmended I will be doing business with them again if I have any other problems. Thanks for being here.

I own a CalSpa that is still under warranty and had a difficult time getting service. A-1 came to the rescue with friendly, fast and cost effective services. I can not thank you enough!!!! :-)